Target IP PBX

The Target IP PBX is a powerful business asset to any company regardless of industry, but specifically enhances the performance of Mercury and Mercury 2 users, with its seamless integration into your booking and despatch system.

• Call popping speeds up bookings and reduces mistakes
Secure call recording protects both you and your customers when disputes occur
Quality assessment software allows you to utilise the call recordings to score booking agents and improve customer experience
Call management reports provide in depth analysis on call volumes, calls missed, busiest numbers in your business, plus much more
Wallboards provide real-time graphics to your office of how staff are performing in your call centre, introducing healthy competition and improved productivity